§ 15-804. Individualized support plan

   (a) In general. -- Each consumer's services shall be based on an individualized support plan that is:

   (1) Jointly developed by the consumer or the consumer's representative and the Department or its designee;

   (2) Approved by the consumer or the consumer's representative; and

   (3) Given to the consumer and the consumer's representative in writing or other appropriate and understandable format.

(b) Specifications. -- The individualized support plan shall specify:

   (1) The scope of attendant services and supports and the hours that the services are to be provided;

   (2) Alternative sources for attendant services and supports, including the means of ensuring substitute and emergency attendant services and supports;

   (3) A mechanism to coordinate attendant services and supports with health care services that the consumer receives;

   (4) An initial assessment of the consumer's needs and the frequency of reassessment;

   (5) The method of service delivery;

   (6) The degree and frequency of supervision of the personal assistant necessary for effective delivery of attendant services and supports;

   (7) The means to adjust services and hours when changes are needed; and

   (8) Complaint and appeal procedures.

HISTORY: 2008, ch. 649, § 2.