§ 15-136. Maryland Pharmacy Access Hotline  


Latest version.



  •    (a) Establish. -- The Department shall use existing resources to establish a toll free Maryland Pharmacy Access Hotline that:

       (1) Operates during regular business hours; and

       (2) During nonbusiness hours allows callers to leave a message.

    (b) Hotline information. --

       (1) The Department shall distribute to all Program recipients information about the Maryland Pharmacy Access Hotline.

       (2) The information shall state clearly in easily readable print:

          (i) The toll free telephone number of the hotline; and

          (ii) That the Program recipient should call the telephone number if the Program recipient is having problems getting necessary medicines.

    (c) Notification to health care providers. -- The Department shall notify all health care providers who participate in the Program about the Maryland Pharmacy Access Hotline.

    (d) Tracking and report. -- The Department shall:

       (1) Develop a methodology to track the number and type of calls received by the Maryland Pharmacy Access Hotline; and

       (2) Provide a quarterly report to the Pharmacy and Therapeutics Committee that summarizes the number and type of calls received by the Maryland Pharmacy Access Hotline.


HISTORY: 2003, ch. 260.