§ 13-401. Consumer's complaint

   (a) Contents of complaint. -- A consumer who is subjected to a violation of this title may file with the Division a written complaint which states:

   (1) The name and address of the person alleged to have committed the violation complained of;

   (2) The particulars of the violation; and

   (3) Any other information required by the Division.

(b) Investigation. -- After the filing of a complaint, the Division shall investigate the allegations to ascertain issues and facts. If appropriate, the Division shall refer a complaint to the Federal Trade Commission.

(c) Cooperation with licensing authorities and contracting departments. -- The Division may seek the cooperation of the licensing authorities and contracting departments of the State in connection with its investigation of a person who is licensed to do business in the State or who has a contractual relationship with the State.

(d) Dismissal of complaint. -- If the Division determines that the complaint lacks reasonable grounds on which to base a violation of this subtitle, it may:

   (1) Dismiss the complaint; or

   (2) Conduct any further investigation it considers necessary.

(e) Consumer may resort to other remedies. -- This section does not prevent a consumer from:

   (1) Exercising any right or seeking any remedy to which he might otherwise be entitled; or

   (2) Filing a complaint with any other agency or court.

HISTORY: An. Code 1957, art. 83, § 20F; 1975, ch. 49, § 3.